Our Commitment to Your Privacy
Bhopal City Update ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website. The types of information we may collect include:
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Contact us through our contact forms, email, or phone
- Subscribe to our newsletter or mailing list
- Submit content, comments, or participate in our services
- Register for an account or create a profile
- Engage with our social media channels
- Participate in surveys, contests, or promotions
- Request customer support or technical assistance
- Make a purchase or transaction through our website
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Demographic information (age, gender, location)
- Payment information (credit card details, billing address) - processed securely through third-party payment processors
- Profile information and preferences
- Any other information you choose to provide
1.2 Non-Personal Information
We automatically collect certain information when you visit our website, including:
- Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other statistics
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Information: How you interact with our website, features used, links clicked, search queries
- Location Information: General location data based on IP address or device settings (with your permission)
- Referral Information: Website that referred you to our site, search terms used to find us
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted or expired).
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
Provide, maintain, and improve our website and services
Communication
Respond to your inquiries, comments, and customer service requests
Marketing
Send you promotional communications, newsletters, and updates (with your consent and ability to opt-out)
Personalization
Customize your experience and provide content relevant to your interests
Analytics
Analyze usage patterns, website performance, and user behavior to improve our services
Security
Detect, prevent, and address technical issues, fraud, and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
3.2 Service Providers
We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users, such as:
- Hosting and cloud storage providers
- Payment processors
- Email service providers
- Analytics and marketing platforms
- Customer support services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage of sensitive information
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You use our website at your own risk.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Request access to your personal information we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing your personal information
Request transfer of your data to another service
Object to processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
6. Children's Privacy
Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this Privacy Policy
- Sending you an email notification (if we have your email address)
- Displaying a prominent notice on our website
Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
This Privacy Policy was last updated on December 18, 2025.